Cut costs. Scale fast. Hire the top 1% for Retail and eCommerce.

Offshore Staffing for Education | Hire Top 1% Talent Fast

Build your team today How it works

Support that fits the way
modern retail and eCommerce works 

Retail and eCommerce organisations operate at pace. Launches, promotions and seasonal peaks quickly increase orders, customer enquiries and operational workload. Accuracy and speed must hold across product listings, fulfilment and customer support.
 
The right support keeps operations steady during busy periods and gives teams space to improve how work gets done. Additional capacity behind the scenes helps maintain consistency without slowing decisions or overloading internal teams.
 
Sourcewiser builds offshore teams that support the work behind the storefront. From product data and order management to pre- and post-purchase support, our teams work inside your existing systems to keep day-to-day operations organised and reliable.
 
We support platforms such as Shopify, Magento and WooCommerce, alongside inventory, customer support and marketing tools, helping retail businesses grow without friction.
  • 1
    Margin pressure and rising operating costs

    Retail and eCommerce businesses face constant pressure on margins from competition, platform fees and fulfilment costs. Offshore teams help manage operational work more efficiently while maintaining service quality and accuracy.

  • 2
    Managing demand spikes and seasonal peaks

    Sales volumes can change quickly during promotions, holidays and peak trading periods. Offshore teams help absorb increases in orders, enquiries and backend work without overwhelming onshore teams.

  • 3
    Supporting customers across multiple channels

    Customers engage through email, live chat, social platforms and marketplaces. Offshore teams help manage enquiries, order updates and follow-ups across channels to maintain consistent communication.

  • 4
    Keeping product and order data accurate

    Retail operations rely on accurate product listings, pricing, inventory and order information. Offshore specialists help maintain data accuracy across eCommerce platforms, ERPs and fulfillment systems to reduce errors and delays.

  • 5
    Scaling operations without disrupting the customer experience

    As order volumes grow, operational complexity increases. Offshore teams add capacity in a way that supports fulfilment, service and backend workflows while keeping the customer experience consistent.

  • 1
    Margin pressure and rising operating costs

    Retail and eCommerce businesses face constant pressure on margins from competition, platform fees and fulfilment costs. Offshore teams help manage operational work more efficiently while maintaining service quality and accuracy.

  • 2
    Managing demand spikes and seasonal peaks

    Sales volumes can change quickly during promotions, holidays and peak trading periods. Offshore teams help absorb increases in orders, enquiries and backend work without overwhelming onshore teams.

  • 3
    Supporting customers across multiple channels

    Customers engage through email, live chat, social platforms and marketplaces. Offshore teams help manage enquiries, order updates and follow-ups across channels to maintain consistent communication.

  • 4
    Keeping product and order data accurate

    Retail operations rely on accurate product listings, pricing, inventory and order information. Offshore specialists help maintain data accuracy across eCommerce platforms, ERPs and fulfillment systems to reduce errors and delays.

  • 5
    Scaling operations without disrupting the customer experience

    As order volumes grow, operational complexity increases. Offshore teams add capacity in a way that supports fulfilment, service and backend workflows while keeping the customer experience consistent.

Why we're different

We don't just fill roles - we build offshore teams that perform from day one. Here's what sets us apart:

Curated hiring

Curated Hiring-4

Curated hiring

from the top 1% of Filipino talent - fully aligned to your workflow, tools and company values.

Fast, AI-powered recruitment

Fast AI powered recruitment-4

Fast, AI-powered recruitment

- first hire in as little as 10 - 14 days.

Scalable delivery

Scalable delivery-4

Scalable delivery

that grows with your needs without sacrificing quality.

Vetted for your platforms

Vetted for expertise-4

Vetted for your platforms

From Shopify and Canva to HubSpot, ChatGPT and Klaviyo - our talent can hit the ground running.

Not just outsourced. Embedded. Aligned. Ready to perform.

Start building your team today

Don't just take our word for it...

See what our clients have to say about working with us.

Teams we support in Retail and eCommerce

Your business deserves specialists who know the unique challenges in your industry. We provide expert teams across critical functions, including:

Frequently asked questions

How quickly can I get started?

We can have your first hire ready to work within 10 - 14 days, thanks to our efficient AI-powered hiring process.

What makes your talent different?

Our candidates are selected from the top 1%, trained on modern platforms used in Retail and eCommerce organisations and matched to your business’s tools, goals and culture.

Can you support eCommerce-specific roles?

Absolutely. We specialise in building teams for inventory management, digital marketing, customer support and more.

How flexible is your pricing?

Our pricing is designed for maximum flexibility. You can choose from a range of models – including full-time, outcome-based, subscription or experience-based – depending on your delivery goals and growth stage. Whether you need ongoing support, project-based outcomes, or scalable team capacity, you can switch models as your needs evolve. No lock-ins. No surprise fees. Scale up or down as needed to support peak periods.

Can offshore teams support Shopify and other eCommerce platforms?

Yes. Offshore teams can work within platforms like Shopify, Magento and WooCommerce to handle product updates, order support, reporting and maintenance. This ensures your online store runs efficiently while your onshore team focuses on growth.

How does outsourcing help retail businesses scale during peak seasons?

Outsourcing helps retailers scale quickly during peak seasons without the delays of recruiting and onboarding new staff. Offshore teams handle order processing, customer support and reporting so operations stay efficient and customers enjoy a seamless experience.

Ready to build your
Retail and eCommerce team?

Whether you’re scaling up, switching providers or just want a smarter outsourcing model - let’s chat.

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Curated hires, matched to your needs

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AI-matched, human-approved

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Skilled in Shopify, Klaviyo, Canva and more

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Flexible models, always-on support

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Fast deployment, long-term retention