"Sourcewiser changed how we think about building offshore teams. Instead of a one-size-fits-all model, they took the time to understand what we needed and built a team around that. The result is a group of people in Manila who feel like an extension of our own business."
"Working with the Sourcewiser team in Manila has been fantastic for us at Retail Media Hub. Having a dedicated sales manager and marketing support right in the team makes all the difference, they really get our brand and feel like part of our own crew. The team is proactive, easy to work with, and always focused on helping us grow. It’s been a seamless way to scale up while keeping the quality and energy we want for our customers."
"Sourcewiser changed how we think about building offshore teams. Instead of a one-size-fits-all model, they took the time to understand what we needed and built a team around that. The result is a group of people in Manila who feel like an extension of our own business."
"Working with the Sourcewiser team in Manila has been fantastic for us at Retail Media Hub. Having a dedicated sales manager and marketing support right in the team makes all the difference, they really get our brand and feel like part of our own crew. The team is proactive, easy to work with, and always focused on helping us grow. It’s been a seamless way to scale up while keeping the quality and energy we want for our customers."
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Junior
(1 - 3 years experience)Respond to customer inquiries
Manage multiple chats
Log interactions
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Intermediate
(3 - 5 years experience)Resolve escalations
Optimise chat scripts
Track chat/email performance
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Senior
(5+ years experience)Oversee support operations
Integrate automation/chatbots
Design omnichannel support workflows
From strategy to execution, we deliver the top 1% of customer experience and support talent, trained on the platforms you use and matched to your business with precision.
Partner with Sourcewiser for unmatched solutions that deliver results. Whether you're building a new team or augmenting your current capabilities, we're here to help.
Curated hires, no seat-fillers
AI-matched, human-approved
Flexible models, always-on support
Fast deployment, long-term retention